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Privacy and security

Don’t worry folks, Festlane protects your privacy according to the applicable laws. We will never pass on your personal information to third parties. For more information, please have a look at our privacy statement which explains our methodology and handling of your private information.

Surfing on Festlane
We do not request any personal information from you in order that you can surf our website. Your click behaviour on our website will be registered in order to optimize our services.
This only concerns your general surfing behaviour and in no way your personal information.

At the time of booking, you will provide us with a number of personal details, including your (and your fellow passengers’) name, address, dates of birth, telephone number(s), e-mail address and possibly your bank account number in case you subscribe to an insurance. These personal details will only be used for matters concerning your booking or insurance and will be treated as confidential.

Newsletter and questionnaire
Don’t want to receive news from us anymore ? We are sad to let you go, but rest assured that unsubscribing from our newsletter is as simple as ABC.
The only thing you need to do is clicking on the “unsubscribe” link which you will find at the bottom of each of our newsletter.

So-called cookies are used for registration of your general surfing behaviour. If you do not wish to authorize cookies, you can block them via your own browser. However, the browsing on our website may be affected.

Online payment at Festlane is simple and secure. Our payment system is secured via SSL (Secure Socket Layer) and SET (Secure Electronic Transaction), and takes place on a secure server. Your payment and banking information will not be stored.